Compliance: consent, DNC, calling hours, and opt-outs

AI calling is regulated. These are the rails the platform enforces — but none of this is legal advice, and you should work with a TCPA attorney on your consent language and calling program.

Always on (can't be disabled)

• Consent gating — leads without prior-express-written-consent evidence are never dialed.
• Calling hours — 8am–9pm in the lead's local time, failing closed when the timezone can't be determined.
• Suppression — anyone who says "stop calling" is suppressed immediately and permanently, checked at intake and again before every dial. During a call, the AI detects opt-out language and we suppress automatically.
• Audit trail — consent evidence, DNC checks, acknowledgments, and every significant action are recorded.

You configure

• DNC scrubbing — connect your TCPA Litigator List account and every lead is scrubbed at intake and re-scrubbed before dialing if its last check is older than 31 days. Support for additional DNC data providers is planned.
• Your consent language — the platform stores your evidence; it can't create consent that never existed. Get the webform language right with an attorney.
• AI disclosure — you control the script in your voice provider's agent builder; we recommend opening with a clear AI disclosure. It also performs better.